Category: Community

Appointment management, Community, Digital, Healthcare IT, Mobile, NHS, Our Tech

DrDoctor’s take on mobile trends 2018

December 13, 2018

Christmas shopping is considered one of the most stressful activities for a consumer and if you’ve ever been to Oxford Street in December you know what it’s like to get stressed even walking down the road. No surprise most of us have moved shopping online and avoid crowded department stores

Appointment management, Community, Digital, Healthcare IT, NHS, Our Tech

Our commitment to interoperability

December 10, 2018

Information sharing between professionals and patients needs to be effective and support evolving models of care, whilst reaching beyond organisations and geographies. Secretary of Health and Social Care Matt Hancock highlighted the importance of interoperability within the NHS after his recent overnight shift at the Chelsea and Westminster Hospital. The

Appointment management, Community, Digital, Healthcare IT, Media coverage, NHS, Our Tech

Healthcare is a complicated hardworking machine of human endeavour- let’s celebrate every cog

November 27, 2018

The DrDoctor office had a makeover recently. We worked together with artist @SPZero76 (Keith) and creative collaborative @AnyForty, to represent the health system we see. We’re all so proud of the design and a lot of thinking went behind the bright spray paint. The wall now portrays the DrDoctor philosophy

Appointment management, Community, Digital, Healthcare IT, Media coverage, NHS, Our Tech

Spread and adoption of innovation in the NHS- DrDoctor in NIA report

November 9, 2018

DrDoctor was featured in a recent national report regarding the adoption and spread of new technology in the NHS. Pioneering NHS organisations were commended for using new technology and models of care to improve outcomes for patients, and our partnership with Guy’s and St Thomas was identified as a great

Appointment management, Community, Digital, Healthcare IT, Media coverage, NHS, Our Tech

Why DNA rates are not a reliable metric of success (and why reminders miss the point)

November 2, 2018

Did Not Attend (DNA) rate is the standard metric that hospitals use to understand how effectively their clinics are running. For the NHS, the DNA rate of a clinic is normally associated with its’ financial performance i.e. higher DNA rates are seen to indicate worse financial performance for a hospital.

Appointment management, Community, Digital, Healthcare IT, Media coverage, NHS, Our Tech

DrDoctor in the NHS Test Bed Programme

October 23, 2018

We are thrilled to announce that DrDoctor is part of two of the NHS Wave 2 Test Bed Programmes. We will provide our technology for digital transformation in healthcare delivery for patients and carers alike. We are excited to serve as the Appointment Management and Patient Communications partner in both

Community, Digital, Healthcare IT, Media coverage, NHS, Our Tech

DrDoctor in the News – ITP Press Release Coverage

October 16, 2018

We were delighted to find out that DrDoctor has gained nationwide attention in the media, since our Innovation and Technology Payment (ITP) success. A number of news outlets including The Telegraph, The Sun, Metro and The Daily Mail ran a feature on us and how we are trying to help

Community, Events

Does Behaviour Change always have to be a real change in behaviour?

April 12, 2018

DrDoctor co-founder, Tom Whicher, was recently on a panel at the Digital Health Tech 2018 exhibition in London discussing: ‘What is the best way to get patients to adopt a new technology for accessing their healthcare?’ One thing stuck with me after listening to the talk. User ‘behaviour change’ that

Community, Events, NHS, Our Tech

A Statement from Tom Whicher: NHS England backs innovation

April 9, 2018

We’re delighted that NHS England has granted DrDoctor central funding as part of the Innovation and Technology Payment. The funding will be used to add more evidence of the impact that DrDoctor can have on patients and hospital finances, and to promote adoption within other NHS Trusts. This is a

Case Study, Community, Learning, NHS, Research

How “The Power of Digital Communications: Improving Outpatient Attendances in South London” was written

March 29, 2018

Last year the DrDoctor Team came together with one of our clients, Guy’s and St Thomas’ NHS Foundation Trust (GSTT) to write a paper for the Future Healthcare Journal (FHJ) about the power of digital communications and how we helped GSTT to reduce their ‘do not attend’ (DNA) rates by 17.2%*. At DrDoctor we place high

Community, Digital, e-referrals, Healthcare IT, Learning, NHS

The NHS’s Epidemic: A Cure – Digitalisation

March 9, 2018

The Epidemic The definition of an epidemic is a widespread occurrence of an infectious disease in a community at a particular time. It’s not too great a leap to suggest that the NHS is experiencing an epidemic of its own; a financial one. Every few weeks, we see newspapers dominated

Case Study, Community, Digital, Learning, NHS, Uncategorized

Time with Hamish Laing

March 8, 2018

We sat down with Hamish Laing, Medical Director, and Chief Information Officer, ABM University Health Board, to discuss all things digital and the NHS. We wanted to understand where Hamish has come from through his journey in the NHS, what inspires him and what he hopes to see in the

Community, Learning, NHS, Running a company

3 Key Insights For Working with the NHS

February 1, 2018

Healthcare, like all other industries, thrives on innovation. Paradoxically, the complexity of the NHS means that innovation often falls by the wayside to more pressing and immediate challenges. In an organisation as financially handicapped as the NHS, which concurrently spends over £20 billion on goods and services annually, the margin

Community, NHS, Our Tech, Running a company

Making Big Changes with Small Steps – Culture and Innovation in the NHS

January 17, 2018

Our founder Tom spoke to tech podcast “Venturi’s Voice” about how DrDoctor is bringing about a cultural change in the NHS and how this paves the way for a technological shift in the organisation. They also discuss the current state of healthtech and Tom’s journey founding DrDoctor. Below is a short extract from the

Community, Healthcare IT, Our Tech

Patient Empowerment: Co-creating a Smarter Healthcare System

December 18, 2017

The NHS provides a public service that is funded through taxpayer’s money. It seems only natural, therefore that such a service is kept accountable and transparent to the public. Yet far too often the public is regarded as part of the problem instead of part of the solution. This situation

Community, NHS, Our Tech

The Role of Patients in Healthcare Innovation

December 5, 2017

A good story could be one of the biggest attributes to a product’s success. The narrative of any tale plays a huge function in how the story will be received by the public or its target audience. In short, the majority of my work has come from defining the narrative

Community, Healthcare IT

DrDoctor Academy: “Elevating our thinking so together we can design the next generation of healthcare systems.”

July 21, 2017

Last Thursday we had the pleasure of welcoming 30 people to the DrDoctor HQ to launch the new arm of DrDoctor – The Academy. Thank you to everyone who participated – we feel more enthused than ever that together we can design healthcare systems to work for the next generation.

Community, NHS

Foundation Trust Network Conference 2014

November 26, 2014

We joined the FTN at their annual show this year. It was a great chance to talk to execs about high level trust strategy. The good news is what we’re doing resonates with lots of them. Make the most of hospital resources and offer patients choice in a modern, stress

Community, Healthcare IT

Health 2.0 Europe 2014

November 25, 2014

DrDoctor were proud to present at Health 2.0 2014. It was a fascinating opportunity to see what the best and brightest in international healthcare are up to. As always, there are a range of very bright guys working in very specific vertical niches. These products often shine with brilliant utility,

Community, Healthcare IT

Time to Care

March 7, 2014

I got a letter this morning reminding me I had to book a hospital appointment. As far as I know I didn’t receive the original letter which had a password on it. I phoned the appointments hotline, and they told me I couldn’t book it without a password, so to