Category: NHS

Appointment management, Healthcare IT, NHS

Processing Patients in Under 60 Seconds

May 22, 2018

The proverb ‘time is the greatest healer’, rings true in many situations, but falls wide of the mark when taken literally. Healthcare and delays do not make good bedfellows. From the most complicated procedures in emergency medicine, to the cleaning schedule of a hospital’s bathrooms – it is imperative that

Appointment management, Healthcare IT, NHS, Our Tech

Will Google Duplex Successfully Improve Healthcare Communications?

May 11, 2018

Google’s announcement of Google Duplex – an AI assistant that will make calls on your behalf (seemingly focusing on appointment booking) – seems to have polarised people on many fronts. For some it has raised ethical questions, others foresee it as hailing a new age of phone communications, and many

Healthcare IT, NHS, Running a company

DrDoctor in the News

May 2, 2018

Last month I had the privilege to represent the DrDoctor team, being recorded by CNBC. The segment covered the NHS Innovation Accelerator (NIA), the Academic Health Science Networks (AHSNs), and DrDoctor – focusing on Technology, innovation and the changing face of health care.  The segment was aired last night, and

Community, Events, NHS, Our Tech

A Statement from Tom Whicher: NHS England backs innovation

April 9, 2018

We’re delighted that NHS England has granted DrDoctor central funding as part of the Innovation and Technology Payment. The funding will be used to add more evidence of the impact that DrDoctor can have on patients and hospital finances, and to promote adoption within other NHS Trusts. This is a

Case Study, Community, Learning, NHS, Research

How “The Power of Digital Communications: Improving Outpatient Attendances in South London” was written

March 29, 2018

Last year the DrDoctor Team came together with one of our clients, Guy’s and St Thomas’ NHS Foundation Trust (GSTT) to write a paper for the Future Healthcare Journal (FHJ) about the power of digital communications and how we helped GSTT to reduce their ‘do not attend’ (DNA) rates by 17.2%*. At DrDoctor we place high

Community, Digital, e-referrals, Healthcare IT, Learning, NHS

The NHS’s Epidemic: A Cure – Digitalisation

March 9, 2018

The Epidemic The definition of an epidemic is a widespread occurrence of an infectious disease in a community at a particular time. It’s not too great a leap to suggest that the NHS is experiencing an epidemic of its own; a financial one. Every few weeks, we see newspapers dominated

Case Study, Community, Digital, Learning, NHS, Uncategorized

Time with Hamish Laing

March 8, 2018

We sat down with Hamish Laing, Medical Director, and Chief Information Officer, ABM University Health Board, to discuss all things digital and the NHS. We wanted to understand where Hamish has come from through his journey in the NHS, what inspires him and what he hopes to see in the

Appointment management, Case Study, Mobile, NHS

What DrDoctor Means to Patients – Amanda’s Story

February 12, 2018

DrDoctor was a godsend for me, it helped me to take control over my care at a really difficult time in my life. I work for myself and working while in treatment meant I not only had to keep track of my own appointments, but my work life too. I

Community, Learning, NHS, Running a company

3 Key Insights For Working with the NHS

February 1, 2018

Healthcare, like all other industries, thrives on innovation. Paradoxically, the complexity of the NHS means that innovation often falls by the wayside to more pressing and immediate challenges. In an organisation as financially handicapped as the NHS, which concurrently spends over £20 billion on goods and services annually, the margin

Community, NHS, Our Tech, Running a company

Making Big Changes with Small Steps – Culture and Innovation in the NHS

January 17, 2018

Our founder Tom spoke to tech podcast “Venturi’s Voice” about how DrDoctor is bringing about a cultural change in the NHS and how this paves the way for a technological shift in the organisation. They also discuss the current state of healthtech and Tom’s journey founding DrDoctor. Below is a short extract from the

Digital, Learning, NHS

Why Global Digital Exemplars are Steering the Ship of the NHS

January 11, 2018

  The NHS has come a long way from where it began, and as our world evolves and becomes ‘smarter’, our healthcare system needs to keep up to ensure patients and NHS workers are given the support they need. Over the past few years, headlines have stated how the NHS

Community, NHS, Our Tech

The Role of Patients in Healthcare Innovation

December 5, 2017

A good story could be one of the biggest attributes to a product’s success. The narrative of any tale plays a huge function in how the story will be received by the public or its target audience. In short, the majority of my work has come from defining the narrative

Healthcare IT, NHS, Our Tech

Why the NHS Finds Technology So Hard

October 26, 2017

Getting tech ‘right’ is hard, there is no doubt about it. Technology is advancing so rapidly, companies of all sizes and disciplines struggle to pinpoint which innovation to back.  With cost-effectiveness, risk factors, security, implementation times, changes in procedure and training, all key factors in decision making, it is no

Events, NHS

Learnings from NHS Innovation Expo 2017

September 18, 2017

They say the mark of a good conference is that it takes you a week to get back on track after following up with all the enquiries and new connections you make. That and coming home with a bag full of great merchandise. The NHS Innovation Expo was nothing short

NHS

NHS Innovation Accelerator – NIA 2016

November 14, 2016

Today is an exciting day – I’m delighted to announce we’ve been selected as one of eight innovation fellows in this years NHS Innovation Accelerator (NIA). Sponsored by Bruce Keogh, the program takes high impact innovations and provides the support required to scale quickly across the NHS, in order to

Healthcare IT, Learning, NHS, Research, Uncategorized

Accelerated Access Review – Talk or Action?

November 3, 2016

At DrDoctor we try to do the hard work for you. Whether that’s making your hospital experience better or reading through long papers to extract the important info to deliver to you!   If you haven’t already guessed, this blog post will be the latter. We’ve delved into the AAR,

NHS

Speech to the London Clinical Senate on risk and reward

October 17, 2016

We were recently asked to speak at the London Clinical Senate, on innovation. The focus of the day was patient centric care and getting the risk/reward balance right. This is what we had to say: Each and every one of you in this room is facing a funding gap. Patients want more. Activity is

NHS

NHS Confed 2016 – A year to get our heads down and consolidate

June 10, 2016

This year’s NHS Confed contained three main themes: 2016/17 is the year for providers to get their house in order financially. There will be no more bailouts for trusts in the red. The funding settlement is going to get tighter This year needs to be about action, getting the basics

NHS

NHS improvement lessons from Gatwick airport

August 24, 2015

Airport security is not an exciting topic. A for-your-own-good, bureaucratic, humiliating imposition which stands between you and duty free. I pass the time, worldly valuables in one hand, belt in the other and socks sparking static on the polypropylene carpet tiles considering how I’d improve the process. Amazingly then, flying from

NHS

Who should invest in reducing missed appointments?

July 29, 2015

This is a guest post on our Blog from Elizabeth, a Sheffield based public health director turned Entrepreneur (@startupliz) “GPs don’t have any money to invest in technology”, my contact at the Local Medical Council stated firmly. This gave me a familiar pang of frustration that I remembered from my days of commissioning