Category: Research

Appointment management, Digital, Healthcare IT, Mobile, NHS, Our Tech, Research

Feeling Under the Weather

August 24, 2018

We’re all only human. And human behaviour is often a complex thing to predict. At DrDoctor we’re committed to understanding patient behaviour and using that understanding to influence how we design our services. We believe that to run a good hospital we must strive to make it work for everybody

Case Study, Community, Learning, NHS, Research

How “The Power of Digital Communications: Improving Outpatient Attendances in South London” was written

March 29, 2018

Last year the DrDoctor Team came together with one of our clients, Guy’s and St Thomas’ NHS Foundation Trust (GSTT) to write a paper for the Future Healthcare Journal (FHJ) about the power of digital communications and how we helped GSTT to reduce their ‘do not attend’ (DNA) rates by 17.2%*. At DrDoctor we place high

Healthcare IT, Learning, NHS, Research, Uncategorized

Accelerated Access Review – Talk or Action?

November 3, 2016

At DrDoctor we try to do the hard work for you. Whether that’s making your hospital experience better or reading through long papers to extract the important info to deliver to you!   If you haven’t already guessed, this blog post will be the latter. We’ve delved into the AAR,

Healthcare IT, NHS, Our Tech, Research, Uncategorized

Partial booking – building a solution

February 6, 2015

Partial booking has many benefits but for most NHS Trusts is a difficult process to implement at scale. Delivered properly it requires two extra steps compared to traditional full booking and it is a highly manual process which usually relies on slow or labour intensive forms of communication. From an

Healthcare IT, Research

Patients talk about online health

April 26, 2013

We recently spent a Saturday morning at the Wellcome Collection in London. We talked to patients and doctors, asking  about their experience interacting with healthcare, online access to records, appointment booking and other transactions. We’ve turned it into a 5 minuite video, let us know what you think in the

NHS, Research

OPENIdeo

January 14, 2013

Check out our DrDoctor concept on OPENIdeo, a platform to help develop ideas as a comunity. Its part of the challenge ‘How can we create healthy comunities within and beyond the workplace?’ – http://www.openideo.com/open/well-work/concepting/drdoctor-patient-communications/ Heres the cartoon we made for the competition to get you started:

NHS, Research

What do patients want?

January 11, 2013

We’ve been doing a little bit of research into what patients really want from hospital communications. We spent a couple of days in two different hospital outpatient departments. It’s nicely summarised in the infographic below – feel free to share and use as much as you’d like. Get in touch