At DrDoctor, we believe integration is key to success. No point solution can solve all the problems we face in healthcare. As such, we provide first class two way integration of all our systems.
Our bespoke integration engine aggregates data from disparate systems in your trust and beyond, to give you and your patients a single, reliable source of trust.
Using HL7 v2, FHIR or bespoke interfaces, our in house integration team will get you up and running quickly and with the minimum of fuss.
DrDoctor achieves IGSOC Level 3. We're registered with the ICO and all of our data is hosted in ISO27001 data centres, meeting the standards for confidential health data. Patient logins are protected by 2 factor authentication and secured with 256 bit encryption.
Run a better booking centre.
Our scheduling tools automate common tasks and augment your booking team, so they can focus on what matters - speaking to patient that need them.
Our nudge messaging reduces DNAs and improves visibility of upcoming appointments. Automated rescheduling reduces phone calls to the booking centre by up to 40%.
Our patient led (partial) booking tools, allow full online booking, dramatically improving patient experience and reducing the admin overhead traditionally associated with this way of working. This is fully flexible and customisable and waiting lists can be mapped across multiple clinic codes.
Use our see-me-sooner and waiting list management tools to fill empty slots in your clinics, actively manage your waiting lists and maximise use of your capacity.
of patients want to be seen sooner
reduction in churn and rework
Our insight package allows you to collect data like never before.
Using our form build and send tools to collect Patient Recorded Outcome Measures (PROMS) Experience Measures (PREMS) and Clinician recorded measures in clinic.
Once the data has been collected, build branching logic and decision trees, view the data in clinic and on a timeline of patient interactions.
Up to 80% response rate: We get first class response rates thanks to our focus on behavioural insight, and integration of forms with the wider pathway.
reduction in follow-up activity
Communicate with your patients on their terms.
Present patients with a digital letter through the patient portal, track and manage patient’s paperless preferences, schedule reminders and automatically trigger printed letters when necessary.
Send ad-hoc message to patients, develop two-way chat systems for your clinics and set up interactive voice messaging (IVM).
would recommend digital letters
opt to go paperless for future comms
Use clinical sources effectively to see which patients need to be seen sooner. Reduce clinical risk and variation in practice through clearly defined pathways, full visibility, and rigorous criteria for for your follow up activity