Tried, tested, ready to use

COVID-19 toolkit

In response to the COVID-19 outbreak, we are offering our tools to anyone in the NHS who needs them.

We're here to help

Broadcast Messaging

Communicate important updates to your patients quickly and easily, keeping them informed and reassured about changes to their appointments and the latest advice and updates.
  • Send a broadcast message to large cohorts of patients via SMS
  • Add recipients quickly and easily, through phone numbers
  • Select recipients by their associated clinic, and the date of their appointment
  • View a summary of the broadcast campaigns you send out
  • Free of all licencing charges, and without the need to integrate, making it quick and easy to adopt across any care setting

Broadcast message

COVID-19 Symptom Assessments

Send digital assessments to patients either on an ad-hoc basis or before their outpatient appointment to screen patients for symptoms before coming into the hospital.
  • Automatically issue assessments for whole clinics or specialties
  • Effective screening of symptoms using clinical forms
  • Use our assessments to identify patients who are potentially ‘shielded’ or ‘vulnerable’ to offer remote consultations
  • Ease pressure on services used to recognise COVID-19 symptoms

COVID-19 symptom assessments

Video Consultations

Continue routine outpatient services via video consultations for patients who can’t or shouldn’t travel to hospital.
  • Integrate into existing clinic workflows via DrDoctor’s clinic lists and scheduling features for patients
  • Onboard patients automatically using our Remote Request feature
  • Display discreet Trust branding to reassure patients they are interacting with their doctors, especially when doctors are working from home
  • Accessible for desktop and mobile, and supported across all major browsers
  • Quickly access patients’ mobile numbers in case a video consultation is not possible

Native video

Remote Requests

Ensure patients who don’t need a face-to-face appointment are receiving care at home during the COVID-19 outbreak. Patients can now request their appointment to be held remotely by SMS.
  • Allows patients to request a remote appointment by SMS text message if they are concerned about coming into hospital due to COVID-19.
  • Easily configurable through the clinic setup page
  • Simple workflow matching DrDoctor’s Change or Cancel functionality
  • Onboard patients to your current video consultation services (e.g. Attend Anywhere, Zoom, etc) or DrDoctor’s native video capabilities

Remote request

Follow up Management

Manage risk remotely and ensure patients are seen based on need.
  • Reduces demand across outpatient services by 30-70%, while maintaining patient outcomes
  • Sends patients reminders to maximise form completion
  • Tracks patients' outcome history over time to inform better care
  • Highlights which forms are yet to be completed, so further action can be taken if necessary


Get started with COVID-19 tools

These tools are available to any NHS organisation. To be up and running with the additional DrDoctor Covid-19 tools and services as quickly as possible please sign up here.