SMS, NHS App, email and voice on one platform, at one fixed price.
Start here if
We come on site, find the blocker and redesign the service with your teams.
Start here if
DrDoctor confirms, rebooks, validates and chases automatically, across the whole pathway.
Patients confirm, cancel and rebook into live slots. Where the integration supports it, the change goes straight back to your PAS or EPR.
Where the integration supports it, a form that comes back lands in the record, not in a portal somebody has to remember to open. Pre-built adapters cut the work your team has to find.
Acute, community, mental health and integrated care each run a different week. DrDoctor fits the contact to each one, from the first reminder to the follow-up.
Most of an acute trust's week is contact made by hand. DrDoctor takes it on across your outpatient services, so fewer slots go empty.
DrDoctor collects questionnaires before the appointment rather than in it, and moves the appointment when the date stops working.
From MSK to midwifery, DrDoctor confirms, reminds, asks and rebooks for every service, whether the appointment is in a clinic, a hub or a home.
Each trust in your system contacts patients its own way. DrDoctor is one platform across all of them, set up for each organisation.
To take the next step for a patient, DrDoctor has to be wired into what the trust runs, the service has to change around it, and someone has to decide where automation is safe.
Getting to every patient on something they already use, with the post there for those who need it.
Knowing where automation earns its place, where a clinician stays in the loop, and where it does not.
Our own team inside the trust, redesigning the service with the people who run it until it holds.
Appointments, letters and messages in one place, opened from a text with nothing to download. Patients confirm, move or cancel, and your team gets the answer.
Surname, date of birth and postcode, matched against your PAS. No account to set up and no password to forget.
Your team sees each answer against the right appointment. Where the trust switches it on, the same appointments show in the NHS App.
Hospital letters sit in one place from the day they are issued.
Where a service offers it, patients join a video appointment or message the team, and replies land against the right patient, not in voicemail.
Delivery Partner brings our team on site to diagnose what is holding a service back, then design the change and deliver it with you.
Case studies show what changed when trusts worked with us. The podcasts and research go wider, with NHS leaders, patients and staff on what is changing and what it takes.
Milica Stjepanovic, Deputy Divisional Director of Operations at Imperial College Healthcare, on handing booking to patients, and why changing minds was harder than changing the process.
Our work on Bradford's rheumatology nurse advice line won Best Contribution to Improving the Efficiency of NHS Services at the HSJ Partnerships Awards 2025.
Findings from patients, NHS leaders and booking data from trusts, with advice from teams that have already made the change.
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Scotland's National Elective Coordination Unit put that question to patients on waiting lists across several health boards, by message instead of by phone.
Our breakdown of missed hospital appointments across the UK, region by region, and what people told us would help them attend.
James Woollard and Alison Furzer, chief clinical and chief digital information officers at Oxleas, on building digital mental health care with staff and patients.
