Whatever brought you here, there are two ways forward
If you run outpatient or elective services, it usually boils down to whether the right platform can fix this, or whether the problem sits somewhere technology can't quite reach.
Core Communications
Turn on the communications layer and move this year’s numbers. Voice agents, SMS, letters, two-way messaging and more, from one place - at one fixed price.
Delivery Partner
What's blocking your services' transformation rarely shows up in the data, it shows up on the ground with clinics and in booking teams. We find it, and we're paid on fixing it.
WHAT YOUR TEAMS CAN DO
Everything from first contact to follow-up, from one place
Trusts usually run these as four separate contracts with four separate suppliers. Ours don't have to.
Keep clinics running full with automated scheduling
Surface live slots in realtime and let validated patients self-book. Prioritised by clinical need, RTT status, and what's actually free that day. Fewer slots wasted. Shorter waits.
INTEGRATIONS
Your EPR stays as the master record
A booking made here shows up there. A form that comes back is in the record, not in a separate portal somebody has to remember to open. Pre-built adapters cover up to 80% of the work.
Our tools are built for across the system, not just one part of it
From acute to community, mental health to integrated care, our platform helps teams across the NHS improve how care is accessed and delivered now, and prepare for what’s ahead - with tools that flex, scale and fit the way you work.
Acute
The current outpatient model needs a reset. Fixing it means rethinking the foundations: automation, data-driven decision making, and hybrid care pathways built for scale.
Mental health
For some, waiting isn’t always an option. We help teams support service users before care even begins - keeping everyone connected and empowered at every step.
Community services
From MSK to midwifery, community care differs - but timely, joined-up delivery is essential. Start by simplifying what you do, adapting to each pathway, and scaling as needs grow.
Integrated care
Consolidate systems. Unify services. Your single platform for patient engagement, automation, and communication delivery across the enitre ICS.
THE PEOPLE WE BUILD FOR
For those who keep the NHS running
When patients, clinicians, and services are truly joined up, care flows. Information reaches the right people. Decisions happen sooner. Hybrid Healthcare is how we build that - trust by trust, patient by patient.
Complete care gaps
Eliminate fragmented care pathways by ensuring every service has real-time access to patient information, preventing delays, repeating information, and missed follow-ups.
Optimise productivity
Unlock system-wide efficiency by streamlining workflows and reducing admin burdens. The shift from analogue to digital ensures NHS resources are directed where they’re needed most.
Predict & prevent
Shift from reactive to proactive care by identifying health risks early, reducing pressure on hospitals, and ensuring timely interventions before conditions escalate.
award-winning tech
When access is effortless, more people get on board
Whether surfaced through the NHS App or in our award-winning Patient Portal, patients can manage upcoming appointments, access digital correspondence and monitor health information - all in one place.
Award winning patient engagement platform
Trusted by over 35 million patients to view upcoming appointments, communicate with care teams, complete forms and health checks and more.
True patient-powered booking, data-driven
Modern (re)scheduling for a modern NHS. Take control of clinic capacities with patient-powered scheduling and rescheduling workflows that reduce admin, cut delays, and make every slot count - all underpinned by partial booking and two-way automation.
Preventing Illness through supportive self management
Move towards models of prevention and early intervention by empowering patients to proactively manage their own health.
Delivering co-ordinated care at every step
From referral to recovery, we help your entire care journey move in sync. Complete patient context, workflows, messages, and forms follow the patient, not the service.
Powered by people, enabled by technology
We tailor every programme to your priorities, backed by proven tools, clinical expertise, and a deep understanding of how NHS services operate on the ground. With a track record across more than half of UK hospitals, we know what works and how to make it last.
customer stories
Reducing DNA's to 3% in three months at Royal Orthopaedic Hospital
Royal Orthopaedic Hospital have made significant strides to become more digitally mature and enhance their daily operational performance, with DrDoctor being a 'key partnership' in facilitating this change.
32.5K
appointment notifications
£216K
annual cost saving
56%
improvement in response rates
