<img height="1" width="1" style="display:none;" alt="" src="https://px.ads.linkedin.com/collect/?pid=5387194&amp;fmt=gif">

The System of Action™
for the NHS

Your EPR records. DrDoctor takes action.

It reads what the record says and takes the right next step automatically: at the front door, in clinic, on the theatre list and out in the community. The difference between a record and a result.
Get a discovery call

Whatever brought you here, there are two ways forward

If you run outpatient or elective services, it usually boils down to whether the right platform can fix this, or whether the problem sits somewhere technology can't quite reach.

Core Communications: Start with the communications that move this year's numbers

Voice agents, SMS, letters, two-way messaging and more, from one place, at one fixed price.

Choose this if

  • You need to move this year's numbers first
    The same platform can then carry a trust on to scheduling and pathway transformation, a step at a time.
  • Your letters and texts use separate systems
    Digital letters, reminders and two-way messaging from one platform, with print for the patients who need it.
  • Your team should decide appointment changes
    Patients request a change by SMS or online, and every request goes to your team first.
  • You want to go live in as little as 12 weeks
    One integration block, scoped with your team.
Our core platform
One appointment reaching a patient across five channels: NHS App, patient portal, digital letter, SMS and voice call

Delivery Partner: For the problems technology can't quite reach

What's blocking your services' transformation rarely shows up in the data. It shows up on the ground, with clinics and in booking teams. We find it, and we're paid on fixing it.

Choose this if

  • The blockers rarely show up in the data
    They show up in clinics, in booking teams and in the habits nobody ever wrote down.
  • You need pathway and process change
    Pathway change, process work and the people living with both, not just features and functions.
  • You want a fixed-cost, fixed-scope diagnostic
    Five to six weeks, from mobilisation to a board-ready blueprint.
  • You want part of our delivery fee at risk
    Held back until outcomes agreed at baseline are measured, on your numbers, not ours.
Our delivery partner model
Diagnostic outputs: a clinic study, a case review, a booking practice review, valued opportunities and a costed implementation roadmap

WHAT YOUR TEAMS CAN DO

Everything from first contact to follow-up, from one place

Trusts usually run these as four separate contracts with four separate suppliers. Ours don't have to.

Modern day scheduling for a modern NHS

Keep clinics running full with automated scheduling

Surface live slots in realtime and let validated patients self-book. Prioritised by clinical need, RTT status, and what's actually free that day. Fewer slots wasted. Shorter waits.

Explore scheduling

How it works

We work with your systems, not against them

DrDoctor sits on top of the systems you already run and talks to them both ways. Your EPR stays the source of truth. Nothing gets replaced, and staff don't have to work around it.

Your EPR holds the appointments, referrals and patient records. It stays the source of truth. We build on it rather than replacing it.

INTEGRATIONS

Your EPR stays as the master record

A booking made here shows up there. A form that comes back is in the record, not in a separate portal somebody has to remember to open. Pre-built adapters cover up to 80% of the work.

How we integrate with 20+ clinical systems
Image - Hybrid Healthcare 5

Our tools are built for across the system, not just one part of it

From acute to community, mental health to integrated care, our platform helps teams across the NHS improve how care is accessed and delivered now, and prepare for what’s ahead - with tools that flex, scale and fit the way you work.

Hospital-1
Acute

The current outpatient model needs a reset. Fixing it means rethinking the foundations: automation, data-driven decision making, and hybrid care pathways built for scale.

Explore
brain-1
Mental health

For some, waiting isn’t always an option. We help teams support service users before care even begins - keeping everyone connected and empowered at every step.

Explore
ranking
Community services

From MSK to midwifery, community care differs - but timely, joined-up delivery is essential. Start by simplifying what you do, adapting to each pathway, and scaling as needs grow.

Explore
tree-structure
Integrated care

Consolidate systems. Unify services. Your single platform for patient engagement, automation, and communication delivery across the enitre ICS. 

Explore

THE PEOPLE WE BUILD FOR

For those who keep the NHS running

When patients, clinicians, and services are truly joined up, care flows. Information reaches the right people. Decisions happen sooner. Hybrid Healthcare is how we build that - trust by trust, patient by patient.

Explore Hybrid Healthcare
Image - Complete care gaps
Complete care gaps

Eliminate fragmented care pathways by ensuring every service has real-time access to patient information, preventing delays, repeating information, and missed follow-ups.

Optimise productivity

Unlock system-wide efficiency by streamlining workflows and reducing admin burdens. The shift from analogue to digital ensures NHS resources are directed where they’re needed most.

Predict & prevent

Shift from reactive to proactive care by identifying health risks early, reducing pressure on hospitals, and ensuring timely interventions before conditions escalate.

award-winning tech

When access is effortless, more people get on board

Whether surfaced through the NHS App or in our award-winning Patient Portal, patients can manage upcoming appointments, access digital correspondence and monitor health information - all in one place.

Book a discovery call
Award winning patient engagement platform

Trusted by over 35 million patients to view upcoming appointments, communicate with care teams, complete forms and health checks and more.

True patient-powered booking, data-driven

Modern (re)scheduling for a modern NHS. Take control of clinic capacities with patient-powered scheduling and rescheduling workflows that reduce admin, cut delays, and make every slot count - all underpinned by partial booking and two-way automation.

Preventing Illness through supportive self management

Move towards models of prevention and early intervention by empowering patients to proactively manage their own health.

Delivering co-ordinated care at every step

From referral to recovery, we help your entire care journey move in sync. Complete patient context, workflows, messages, and forms follow the patient, not the service.

Image - Award winning patient engagement platform
Image - Powered by people

Powered by people, enabled by technology

We tailor every programme to your priorities, backed by proven tools, clinical expertise, and a deep understanding of how NHS services operate on the ground. With a track record across more than half of UK hospitals, we know what works and how to make it last.

Explore our transformation services

customer stories

Reducing DNA's to 3% in three months at Royal Orthopaedic Hospital

Royal Orthopaedic Hospital have made significant strides to become more digitally mature and enhance their daily operational performance, with DrDoctor being a 'key partnership' in facilitating this change.

Case studies, reports, podcasts and more
32.5K appointment notifications
£216K annual cost saving
56% improvement in response rates
dna

Empowered teams. Informed patients. Lasting impact

Empowering teams to work smarter, patients to stay in the loop and take control, and an NHS to deliver results that stick - all at scale.

140m+
Appointments managed
35m+
Patients using DrDoctor
£100m+
Value delivered to the health system annually

Transforming how healthcare is both accessed and delivered

Get a demo