Give patients the flexibility to book care when it works for them, safely and efficiently. Improve access to care, keep teams in sync, and reduce unnecessary appointments. Fewer delays, smoother pathways, and a clearer shift to proactive, data-driven care.
Bundles - accessing Care
Care that’s patient-led and prioritisedConnected systems. Cleaner data. Clearer decisions
Accessing Care fits your ecosystem, not fights it. Two-way writeback and deep integration mean requests and bookings go straight into your PAS and EPR. No delays. No workarounds. Just real-time, data-driven care. Clinicians see the full picture. Admins stay in sync. Patients move smoothly.
- Patient-led booking to keep clinics flowing
- Let patients to book their appointments while your team stays in control. Less admin, fewer no-shows, and no wasted slots.
- Request-based, patient initiated follow-ups
- Let patients request follow-ups when needed, not just set by default. Take control of your follow-up backlog safely, without compromising patient wellbeing.
- PAS/EPR writeback, no manual wokarounds
- No more juggling between systems and manually actioning changes to your schedules. Patient-led bookings are automatically written-back into the EPR.
Patient-powered booking. Data-driven. Clinically safe
Modern scheduling for a modern NHS. Take control of clinic capacity with automated, patient-powered booking workflows that reduce admin, cut delays, and make every slot count.

Live slots surfaced from your EPR
Patients book directly into live clinic slots pulled from your EPR, so there’s no manual matching or need to hold back slots for admin teams.

Targeted invites based on clinical need
Automatically invite the right patients at the right time, using logic that considers urgency, wait time, and your local prioritisation rules.

Smart reallocation for cancelled slots
When appointments are cancelled, they’re instantly re-opened to other patients, keeping clinics full and avoiding wasted capacity.

Fewer inbound calls and better visibility
Patients manage their appointments themselves, reducing phone traffic and admin time. Teams stay informed with a real-time view of booking progress.
Patient initiated follow up (PIFU)
Follow-up appointments when they’re needed, not by default
Feeling better shouldn’t mean being left in the dark. With PIFU, patients can request a follow-up when they feel they need it, no more automatic bookings “just in case”. That means patients stay supported, while you protect stretched clinical capacity.

Flexible eligibility lists
Ensure only suitable patients can submit a request and are automatically off-boarded when their eligibility expires.
Specialty-specific request rules
Decide on how many requests you want patients to be able to make based on patient and speciality needs.
Data-driven, prioritised care
Our Reporting Dashboard makes reporting easy by providing a detailed overview of PIFU activity over time.

See and manage requests, without switching systems
PIFU requests don’t need to live in a separate inbox. Our API lets you surface and manage them directly in third-party systems like PTLs, giving admin and booking teams full visibility in the tools they already use. No duplication. No missed requests. Just faster response times, with less friction.
What better access delivers
By transitioning to a patient-powered scheduling and follow-up system, unnecessary appointments are avoided, care delivery is prioritised and patient throughput remains both steady and sustainable.
reduction in DNA rates.
follow-up appointments avoided per patient on a PIFU pathway.
admin time saved with automated scheduling and follow-up process.
One platform, endless use cases
No two pathways are the same. Whatever the need, our platform flexes to fit around you. One platform, but endless applications, all designed to remove friction for your teams, keep clinicians informed and patients in the loop, at every touchpoint.

Patient Engagement
From referral to recovery, automate personalised patient engagement across pathways. Keep patients informed, prepared, and connected at every step.

Reducing DNAs
Reduce DNAs with tools for everyone - from timely reminders to predictive AI insights. Keep clinics full and systems in sync to stay ahead of no-shows.

Scheduling
Transform scheduling from default to patient-led and automated. Data-led booking tools with fallback options to empower patients and drive admin productivity.

Perioperative
Connect and automate touchpoints from referral to recovery with workflows and personalised engagement. Reduce delays and cancellations, improve surgical readiness.

Creating Capacity
Unlock existing capacity to see more patients faster - without running premium rate clinics. Align schedules, reduce friction, and improve care access.

Reduce Waiting Lists
Validate, triage, and stratify waiting lists at scale. Understand clinical risk, prioritise care delivery, and reduce unnecessary appointments.

Patient Communication
Communicate with patients easily and at scale. Send the right message at the right time with simple, consistent tools that just work. No chaos, just clarity.

Reduce Costs
Achieve sustained cost savings by fixing key drivers. Get quick wins from day one, then build a leaner, smarter, and financially sustainable system.

Elective Recovery
Reduce the elective backlog sustainably by optimising capacity and access. Prioritise demand with clinical insight to meet NHS recovery and productivity goals.