Reducing inappropriate referrals with Aneurin Bevan

Learn how together we've achieved a 78% remote completion rate, having collected over 13,000 outcomes from patients.


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About Aneurin Bevan University Health Board

Aneurin Bevan University Health Board is a local health board in Wales, headquartered in Caerleon. The total catchment area for healthcare services contains a population of approximately 600,000. Acute, intermediate, primary and community care and mental health services are all provided by the Health Board.



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Remote collection of patient-reported outcome measures, with support from clinical teams, is helping to achieve completion rates above 70%.

The Value-Based Healthcare programme is innovative in its approach, using technologically- driven methods in the pursuit of better patient outcomes and prudent use of resources. In keeping with this ethos, the programme invested in a digital platform (DrDoctor) to support the electronic collection of patient outcomes, linked to direct patient care. Not only does this alleviate the burden on staff, studies have found that remote data collection can be more effective than manual collection.

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