Appointment Management

Supercharge your booking centre.

70%

reduction in booking time

40%

reduction of phone calls to your booking centre

98%

Of booking teams would recommend DrDoctor

What makes Appointment Management different

Patient self-service.

Improve booking efficiencies by letting patients change and cancel their appointment digitally

quote

DNA rates have plummeted since we've given patients the option to reschedule their appointments

Booking Clerk
Yeovil Teaching Hospital
Patient self-service.
Patient portal

Intelligent workflows.

Optimise processes using clever workflows so that your booking team can focus on the the patients that need them most

quote

I don’t want to waste anyone’s time, so having the option to cancel quickly and easily is great.

Helen
DrDoctor Patient User

See your patients sooner.

Fill last minute cancellations by automatically notifying patients when earlier slots become available

quote

I managed to get a cancelled slot within 24 hours. Such a great service!

Jonathan
DrDoctor Patient User
Staff Portal

What's included

Patient Platform

Harness a platform designed to improve patient experience, reduce workload for your staff and generate realisable savings

Rescheduling

Empower patients to request to change their appointments, or action the change themselves, making them much more likely to attend

Cancellations

Offer your patients the choice to cancel their appointment if they can't make it, helping to improve your booking efficiency

See Me Sooner

Fill last minute cancellations by automatically notifying patients when earlier slots become available

Interactive Voice Messaging

Improve the number of patients you reach by contacting those who don't have a mobile number or email address saved in your PAS via their landline.

Notifications
Resheduling
Cancellations still
See Me Sooner
IVM still

Get started with DrDoctor

We’re not an off-the-shelf kind of company. Working with us means taking the time to understand your challenges, priorities and everything else in between.

Get in touch with one of our solutions experts to learn more about Appointment Management.

Read how Guy's and St Thomas' are improving attendances with Appointment Management

Read how