Unpacking the UK's £1bn+ Did Not Attend (DNA) problem
A regional breakdown of why patients miss hospital appointments, and how our AI is helping reduce non-attendance and unlock extra appointment capacity; without running premium rate clinics.
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DNA insights broken down by ICS, against national benchmarks
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How data-driven insights are changing how we approach and proactively manage DNAs
Access the full report below
- Most common reasons for no-shows by ICS
- See what’s driving missed appointments across your region, from the most common reasons by ICS to repeat offender trends, and how local averages stack up against national benchmarks.
- Patient-led insights on attendance drivers
- We asked 5,000+ people across the UK what would make them more likely to attend. Their answers shine a light what’s really getting in the way, and where small changes can make a big difference.
- Our new, data-driven approach to DNAs
- Discover how our AI identifies high-risk patients and dynamically manages clinic capacity, helping Trusts predict DNAs, intervene early and increase outpatient activity.
