Role - Operations teams

Hit today’s targets. Build tomorrow’s capacity

Support your teams with oversight and automation that improves throughput, reduces variation, and unlocks time and space to care. Efficient services start with smarter operations.

High-performing services aren’t built on guesswork - you can’t fix what you can’t see. Get the oversight to understand where effort is going, where delays are building, and where capacity is being lost.

Whether you’re running a single service or managing multiple sites, monitor performance and patient flow in one place. With visibility across admin and clinical touchpoints, you can reduce delays, support staff, and keep care moving.

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Raise care quality. Reduce time in the system

When patients are prepared and information is captured early, services run smoother and care happens faster. We help you route patients correctly, capture structured data, and surface the right context at the right time, reducing delays and supporting efficient care delivery.

Free teams from the admin treadmill

Low-value tasks like chasing updates or rekeying data slow teams down. Automated workflows remove that burden, handling follow-ups, bookings, and forms behind the scenes. Staff get time and headspace back. Services become more standardised, scalable, and resilient.

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Maximise capacity. Minimise waste.

Empty slots waste time, money, and patient goodwill. Our tools align capacity with real-time demand, reducing DNAs, shrinking waiting lists, and keeping services flowing. Patients get flexibility. Staff get control. Every slot counts.

Delivering Transformative Change

Run leaner, faster, smarter services

Discover how trusts are tackling long waits, inefficient pathways, and rising demand with smarter operational tools.

University Hospitals Birmingham
1.6 million patients opt into digital at University Hospitals Birmingham

Learn how University Hospitals Birmingham partnered with DrDoctor to reduce DNAs by 18%, digitise communications, and save 18 hours of admin time weekly.

Bradford Teaching Hospitals
How a digital patient portal helped Bradford Teaching Hospitals cut nurse callbacks by 30%

Find out how Bradford Teaching Hospitals transformed their rheumatology service, reducing inappropriate calls by 44% and saving 72 nurse hours in just 2 months.

Make every step count

Connected systems for a connected surgical journey

From referral to recovery, real-time data integration ensures every step of the patient pathway runs smoothly. Built on NHS standards, our platform connects pre-op systems, patient data, and clinical teams without the usual IT friction.

Built for NHS Interoperability

FHIR, HL7, and open APIs ensure seamless integration with PAS, EPR, and clinical systems.

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Eliminate Workflow Gaps

Say goodbye to siloed emails and disconnected tools. Critical data flows securely and in real time.

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Automate Data Exchange

Two-way syncing writes risk assessments back into care records, reducing duplication and saving admin time.

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Deployment Without the Headaches

With 50+ years of NHS integration experience, we remove adoption barriers and fast-track go-live.

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Transforming how healthcare is both accessed and delivered