When care is easy to access and understand, people are more likely to engage. That means fewer missed steps, smoother journeys, and more confident decisions. We give you the tools to deliver care that adapts to how people live - less chasing, clearer next steps, and better outcomes for everyone.
Care shouldn’t come at a personal cost
Patients shouldn’t have to choose between staying well and missing work, childcare, or hours in transit. We help you deliver care that fits around real lives from digital forms that cut repetition to virtual appointments that reduce unnecessary travel. The result? Fewer trade-offs, more equity, and care that works for everyone.
Help patients feel prepared, not overwhelmed
When care feels confusing, people disengage - not from apathy, but uncertainty. We help you build confidence at every step with clear messages, space for questions, and well-timed reminders. Patients know what to expect and how to prepare, leading to fewer missed appointments and better outcomes.
Our award winning, web-based Patient Portal
When access is effortless, more patients get on board. By removing sign-up barriers, our Patient Portal allows teams can reach and engage a wider audience - boosting adoption and delivering long-term digital shift and literacy at scale.
No apps, no passwords, no fuss
Not everyone has an email or smartphone. Patients log in using just their last name, date of birth, and postcode. No registration, downloads, or passwords needed - all credentials pulled from secure integrations with hospital PAS. Simple access for everyone, anytime and anywhere.
One place for everything
When information is scattered, care becomes fragmented. Patients repeat themselves. Letters go unread. Follow-ups get missed. We bring everything together - care plans, forms, results, and appointments - into one clear view. Whether through the NHS App or our patient portal, where there’s nothing to download or log in to. Just clarity, continuity, and no one slipping through the cracks.
Clear communication from start to finish
When patients miss key details or struggle to get answers, stress rises and care is delayed. We keep them informed at every step with timely, relevant updates from fasting reminders to directions and prep guidance. The result? Fewer no-shows, smoother appointments, and patients who feel confident and connected to their care.
Make every interaction feel effortless
Patients don’t see systems, they just want things to work. Create smoother, more intuitive journeys from start to finish. From timely reminders to clear communication and easier ways to take action, our platform removes the friction so patients stay informed, feel in control, and never slip through the cracks.
Automated Clinical Workflows
Automate and connect operational processes across the patient journey to eliminate repetitive tasks and reduce errors. Customise triggers, timelines and messages, streamline workflows, and scale pathway management.
Remote Care
Offer patients greater flexibility with care they can access remotely. Reduce face-to-face demand, freeing up time and space for those who need it most.
Forms & Assessments
Reusable forms, complete with logic, calculations, and image uploads, let you collect relevant patient data along multiple care pathways, keeping clinicians informed and care data-driven.
Patient Communication
Deliver end-to-end communication that just works, With real choice for patients and simple, consistent tools for your teams, you can send the right message at the right time: clearly, confidently, and at scale.
Care Hub
Empower patients to take a more active role in their wellbeing by bringing together the best of traditional engagement, prevention, and supported self-management, all under one roof.
PIFU/DIFU
Feeling better shouldn’t mean being left in the dark. With PIFU, patients can request a follow-up when they feel they need it, no more automatic bookings “just in case”. That means patients stay supported, while you protect stretched clinical capacity.
Scheduling.png)
Automated (Re)Scheduling
Automate back-office scheduling workflows to reduce admin workload and give patients more control. Streamline validation, reminders, confirmations, and (re)scheduling to boost capacity and prioritise care based on clinical need.
.png)
Patient Profile (Contextual Info)
By joining up systems, services, and settings, care gaps are closed at the source. Clinicians get the full context and the confidence to act on it.
Test Results
Patients access test and diagnostic results directly through the Patient Portal. No chasing. No bottlenecks. All in one place. Patients stay informed, and decisions can be made faster, with full patient context and without the tedious back-and-forth.
Direct Messaging
Connect with patients instantly through a single, streamlined inbox. Send updates and get the responses you need fast, without bottlenecks or telephone tennis. Close the communication loop and keep things moving.