Use Case - Perioperative Pathways

Perioperative pathways, reimagined

We connect referral, pre-op, and recovery in one continuous perioperative journey, giving your teams full visibility from the start. With earlier screening, automated workflows, and personalised engagement, you reduce last-minute cancellations, improve surgical readiness and recovery, and give your MDTs the insight to assess risk and move patients through the system with confidence.

Welcome patients with confidence

Before anything else, patients receive a message through eMeet & Greet, confirming their referral and what happens next. This simple touchpoint builds trust early, eases anxiety, and gives your patients a clear first step in their care journey. It reduces inbound queries and helps them feel connected and supported from the start.

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Triage earlier, prioritise with confidence

When patients are screened early, unfit individuals can be identified before being scheduled — preventing late-stage cancellations. Digital triage and waiting list validation give clinicians a full patient picture from day one, enabling smart prioritisation and reducing manual work

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Structured Digital Forms

Capture key details like symptoms, appointment needs, and travel preferences. This enables real-time decision-making and reduces admin across perioperative teams.

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Validated Waiting Lists

Automatically surface the right patients at the right time. Prioritise by clinical need while removing manual steps and wasted slots.

Support patients in waiting well

Proactive engagement keeps patients informed and reassured, with timely reminders, bite-sized educational resources, and self-care tips to help them prepare both physically and mentally. No more waiting in the dark. Patient-powered engagement ensures smooth transitions between assessments, prehab, and surgery: reducing complications, accelerating recovery, and helping to clear backlogs.

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Connected prep keeps surgeries on track

When perioperative steps are digitally connected, patients arrive ready and surgical slots are fully used. Real-time updates, clear instructions, and team coordination reduce cancellations and keep surgical flow running smoothly.

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Pre-Flight Checks

Automated prompts guide patients through fasting, medication reviews, and infection screening to reduce risk and improve surgical outcomes.

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Cross-Team Coordination

Digital tools connect pre-assessment, scheduling, and theatre teams to prevent missed steps and maximise surgical capacity.

Support recovery without setbacks

Support every patient after surgery with personalised guidance, digital follow-up, and real-time clinical insight that improves recovery and reduces complications.

Turn discharge into continued care

Support patients after surgery with tools that keep them engaged, informed, and confident in their recovery. With digital guidance and early symptom tracking, patients know what to expect and clinicians can step in when needed, reducing follow-ups and unplanned demand.

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Care Hub

Give patients everything they need in one place from recovery guidance to trusted, pathway-specific resources and tools that support self-management at home.

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Symptom Tracking & Education

Interactive symptom checkers, recovery tips, and videos help patients monitor progress, spot issues early, and recover with confidence while reducing demand on clinical teams.

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Make every perioperative step count

Connected systems for a connected surgical journey

From referral to recovery, real-time data integration ensures every step of the perioperative pathway runs smoothly. Built on NHS standards, our platform connects pre-op systems, patient data, and clinical teams without the usual IT friction.

Built for NHS Interoperability

FHIR, HL7, and open APIs ensure seamless integration with PAS, EPR, and clinical systems.

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Eliminate Workflow Gaps

Say goodbye to siloed emails and disconnected tools. Critical data flows securely and in real time.

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Automate Data Exchange

Two-way syncing writes risk assessments back into care records, reducing duplication and saving admin time.

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Deployment Without the Headaches

With 50+ years of NHS integration experience, we remove adoption barriers and fast-track go-live.

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Start transforming your perioperative pathway today