Swap rigid appointments for flexible, patient-led rebooking. No more half-empty clinics when plans change. Smarter rescheduling means better planning, higher attendance, and fewer wasted slots. We help you coordinate care in a way that frees up your team, and keeps everything running smoothly.
Keep clinics full and patients in the loop
Know who’s coming, and act fast when they’re not. With joined-up tools that make it easy for patients to confirm, reschedule, or send a message, fast, you get the visibility and control to keep clinics running smoothly.
- Flexible re-scheduling
- When plans change, give eligible patients the freedom to rebook a slot that best suits them, while your team stays in control.
- Attendance oversight
- Know who’s coming, and who isn’t. Patients can confirm appointments via SMS or through the Patient Portal, giving your teams clearer capacity oversight.
- Two-way messaging
- Connect with patients instantly through a single, two-way inbox. Send updates and get the responses you need fast, without bottlenecks or telephone tennis.
Rescheduling made simple, for when life gets in the way
For when life inevitably gets in the way, your patients’ healthcare shouldn’t suffer. Give eligible patients the freedom to rebook while your team stays in control. Less admin. Fewer no-shows. No wasted slots.
Patient-led rebooking in seconds.
Patients rebook directly into live clinic slots pulled from your EPR, so there’s no manual matching or need to hold back slots for admin teams.
Attendance Confirmations
Know who’s coming, and who isn’t
Patients can confirm appointments via SMS or through the Patient Portal, giving your teams clear oversight of who’s attending and who’s not.
No more clogging up phone lines with manual chasing. Fewer no-shows. Faster rebooking. Smarter prioritisation. That means shorter waits, fuller clinics, and care that reaches the people who need it most.
DIRECT MESSAGING
One inbox. Two-way messages. No more phone tag
Connect with patients instantly through a single, streamlined inbox. Send updates and get the responses you need fast, without bottlenecks or telephone tennis. Close the communication loop and keep things moving.
Juggle multiple conversations
Manage multiple conversations at once, with full paper trail at a glance. Quickly know who’s in the loop, and who isn’t.
Get responses, fast
Not everyone can come to the phone. Get in their inbox for faster responses and fewer gaps, without the backlog of inbound calls.
Save time with templates
Build and repurpose message templates to save time and keep communications standardised as you scale up your outreach.
See Me Sooner
Act fast on newly available slots
To keep your flow of care moving, See Me Sooner helps fill late cancellations with patients happy to be seen earlier, avoiding that cancellation from going to waste. Automatically offering earlier slots cuts your average wait by 15 days.
Use cases
One platform, endless use cases
No two pathways are the same. Whatever the need, our platform flexes to fit around you. One platform, but endless applications, all designed to remove friction for your teams, keep clinicians informed and patients in the loop, at every touchpoint.
Patient Engagement
From referral to recovery, automate personalised patient engagement across pathways. Keep patients informed, prepared, and connected at every step.
Reducing DNA’s
Reduce DNAs with tools for everyone - from timely reminders to predictive AI insights. Keep clinics full and systems in sync to stay ahead of no-shows.
Scheduling
Transform scheduling from default to patient-led and automated. Data-led booking tools with fallback options to empower patients and drive admin productivity.
Perioperative
Connect and automate touchpoints from referral to recovery with workflows and personalised engagement. Reduce delays and cancellations, improve surgical readiness.
Creating Capacity
Unlock existing capacity to see more patients faster - without running premium rate clinics. Align schedules, reduce friction, and improve care access.
Reducing Waitlists
Validate, triage, and stratify waiting lists at scale. Understand clinical risk, prioritise care delivery, and reduce unnecessary appointments.
Patient Communication
Communicate with patients easily and at scale. Send the right message at the right time with simple, consistent tools that just work. No chaos, just clarity.
Reducing Costs
Achieve sustained cost savings by fixing key drivers. Get quick wins from day one, then build a leaner, smarter, and financially sustainable system.
Elective Recovery
Reduce the elective backlog sustainably by optimising capacity and access. Prioritise demand with clinical insight to meet NHS recovery and productivity goals.