Every patient journey starts with you - and we’re here to make it easier. We bring structure to the chaos, joining up data and automating the admin. See what’s done, what’s next, and what needs chasing. With fewer blockers and more clarity, you can focus your time where it counts: keeping things flowing..
Role - ADMIN Teams
You keep care moving. We’ve got your back
Staff Portal
Tools to engage. Insights to improve.
All in in place
Bring everything into one intuitive, modern space. Give teams instant access to patient lists, responses, and tools to manage communication, without jumping between systems or juggling logins. Act fast, stay in control, and keep care moving,

You lead the way. We’ll clear the path
You’re actioning referrals, managing bookings, chasing forms, and prepping clinics to run. We give you one place to see it all, no jumping between systems, no disconnected updates. Tasks update automatically, forms sync instantly, and you always know what’s outstanding. Nothing gets lost. Nothing gets missed.

Stay ahead of the day-to-day
Admin teams are the engine behind outpatient care. Our tools support you to manage demand more efficiently, keeping schedules full, patients informed, and clinics running smoothly. Less manual chasing, fewer bottlenecks, and more time for what matters.





Scheduling shouldn’t mean constant juggling. We help you spot who’s waiting, who’s ready, and who’s at risk of not showing. Patients can confirm, cancel, or request new slots on their own, and you stay in control the whole time. With fewer inbound calls and more time to manage the day, your list stays clean, your clinics stay full, with less operational pressures.

When patients don’t know what’s happening, they call. A lot. We help you stay ahead by sending timely, automatic updates, so the phones stay quiet and the messages stay clear. Whether you’re filling a last-minute gap or sharing appointment prep, you say it once, we send it everywhere.

No more guessing who’s attending or chasing missing info the morning of. We help you collect pre-visit forms ahead of time, so you know who’s ready, who’s not, and what’s missing. Everything feeds back into your list, so you can prioritise your time and run a smoother clinic without last-minute surprises.

Not everyone on the list still needs to be there. We help you validate demand at pace, reaching out at scale, tracking who’s responded, and updating records in real time. You’ll see who needs chasing, who’s opted out, and who needs reviewing. That means fewer DNAs, less wasted time, and a waiting list you can actually trust.
Scheduling shouldn’t mean constant juggling. We help you spot who’s waiting, who’s ready, and who’s at risk of not showing. Patients can confirm, cancel, or request new slots on their own, and you stay in control the whole time. With fewer inbound calls and more time to manage the day, your list stays clean, your clinics stay full, with less operational pressures.
When patients don’t know what’s happening, they call. A lot. We help you stay ahead by sending timely, automatic updates, so the phones stay quiet and the messages stay clear. Whether you’re filling a last-minute gap or sharing appointment prep, you say it once, we send it everywhere.
No more guessing who’s attending or chasing missing info the morning of. We help you collect pre-visit forms ahead of time, so you know who’s ready, who’s not, and what’s missing. Everything feeds back into your list, so you can prioritise your time and run a smoother clinic without last-minute surprises.
Not everyone on the list still needs to be there. We help you validate demand at pace, reaching out at scale, tracking who’s responded, and updating records in real time. You’ll see who needs chasing, who’s opted out, and who needs reviewing. That means fewer DNAs, less wasted time, and a waiting list you can actually trust.
Admin Smart Centre
Tame the chaos of everyday admin
Requests stack up. Deadlines loom. And paperwork never stops. We help you stay on top of it all. By reducing manual steps and flagging what needs attention, our tools make it easier to avoid delays, chase outstanding actions, and keep patients moving through the system, without the spreadsheet sprawl or inbox overload.

Automated Clinical Workflows
Automate and connect operational processes across the patient journey to eliminate repetitive tasks and reduce errors. Customise triggers, timelines and messages, streamline workflows, and scale pathway management.

Remote Care
Automate back-office scheduling workflows to reduce admin workload and give patients more control. Streamline validation, reminders, confirmations, and (re)scheduling to boost capacity and prioritise care based on clinical need.

Forms & Assessments
Reusable forms, complete with logic, calculations, and image uploads, let you collect relevant patient data along multiple care pathways, keeping clinicians informed and care data-driven.

Patient Communication
Deliver end-to-end communication that just works, With real choice for patients and simple, consistent tools for your teams, you can send the right message at the right time: clearly, confidently, and at scale.

Care Hub
Empower patients to take a more active role in their wellbeing by bringing together the best of traditional engagement, prevention, and supported self-management, all under one roof.

PIFU/DIFU
Feeling better shouldn’t mean being left in the dark. With PIFU, patients can request a follow-up when they feel they need it, no more automatic bookings “just in case”. That means patients stay supported, while you protect stretched clinical capacity.
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Automated (Re)Scheduling
Automate back-office scheduling workflows to reduce admin workload and give patients more control. Streamline validation, reminders, confirmations, and (re)scheduling to boost capacity and prioritise care based on clinical need.
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Patient Profile (Contextual Info)
By joining up systems, services, and settings, care gaps are closed at the source. Clinicians get the full context and the confidence to act on it.

Test Results
Patients access test and diagnostic results directly through the Patient Portal. No chasing. No bottlenecks. All in one place. Patients stay informed, and decisions can be made faster, with full patient context and without the tedious back-and-forth.

Direct Messaging
Connect with patients instantly through a single, streamlined inbox. Send updates and get the responses you need fast, without bottlenecks or telephone tennis. Close the communication loop and keep things moving.
Help surface what matters, faster
Triage doesn’t need to be complex to be effective. We help you collect and route key information quickly, flagging urgent issues and cutting out delays. Whether it’s reviewing form responses, chasing missing details, or escalating to a clinician, you’ve got the visibility to sort and act fast. Less back-and-forth. More done.


Make changes fast. No waiting. No red tape
When you need to update a form, tweak a message, or change your routing rules, do it in minutes. No waiting. No tech support required. Our tools are built to be managed by your team, so you can respond to pressure, adapt to pathway changes, and keep things moving without the bottlenecks.
The feedback from the booking team, whom I manage, has been very positive including a significantly reduction in telephone traffic and a reduction in the amount of time taken to reschedule patients’ appointments.
Matthew Payne
Clinical Services Manager, Senior Responsible Officer, The Royal Orthopaedic Hospital