Complete care gaps

Where data flows, care follows

Break the cycle of disconnected care. No more missing context. No more gaps. Put complete patient data at your clinicians’ fingertips to route care with confidence, keeping patients moving from referral to recovery and giving them timely access to the care they need - without delay or disruption.

plug Complete care gaps
ChartUp Optimise productivity
UserFocus-Green Predict and prevent

Modern care should be boundless. People’s lives don’t fit in boxes - or within hospital walls.

When care is joined-up and context-rich, patients don’t get lost, and you’re not left to pick up the pieces. Contextual data routes people to the right care setting the first time, replacing rigid appointments with personalised pathways. From community referrals to smooth hospital handoffs, we help services work as one.
Because complete coordination means complete care - not care confined to hospital walls.

close care gaps

Prevent care gaps before they form

Bring tools together into a single, intelligent flow. Route patients between services, automate admin, and trigger timely actions based on local rules. Care becomes connected, responsive, and designed to prevent gaps - not patch them.

Close the communication loop

Close the communication loop

Connected touchpoints mean patients stay informed from referral to recovery. No apps, no passwords - just simple, accessible, and timely updates in one place. Digital comms free up teams to focus on those harder to reach, so no one’s left behind.

From decision to delivery

From decision to delivery, without delay

Patient preferences, form responses, and clinical decisions move straight into action - no chasing, no delays. With one connected flow, information lands where it should, and care keeps moving.

Reimagining care for those who wait

Care isn’t complete unless it covers the ‘in-between’

Waiting is inevitable, but care shouldn’t have to stand still. We help you keep patients supported while they wait, with signposting to NHS resources, supported self-management tools, and guided next steps. Turn passive waiting into active participation, easing pressure on the system and keeping people on track while they wait.

Image - Waiting Well
89.9% of patients felt reassured from the messages while they wait.
86.5% of patients felt updates made it easier to understand the status of their referral.
83.3% of patients found the service helpful.

When access is seamless, more people get onboard

Millions already use the NHS App, so we’ve made it even easier for them. With our NHS App integration, patients have another access point to their care. It’s a familiar way in, and another way we’re making access simpler for everyone.

Image - NHS App
Connect the dots across  entire care settings

Connect the dots across entire care settings

Legacy systems create silos that slow teams down and risk patients falling through the cracks. We integrate with 20+ PAS, EPR, RIS to unify data across services. Clean, real-time, bi-directional data supports joined-up care, faster decisions, and proactive intervention.

blueprints for a future-proof Nhs

See the bigger picture of system change

Closing care gaps is just one piece of the puzzle. Explore how the NHS can build a future-ready model with more productive pathways and smarter prevention and early intervention.

ChartLineUp
Optimise productivity

Free up capacity, reduce friction, and make every step of care count.

user-focus
Predict and prevent

Surface risk earlier and intervene accordingly before problems escalate.

Ready to close care gaps across the system?