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gastroenterology

Flare management

Gastroenterology flare management enables patients to report symptoms digitally, helping teams identify those who need urgent review, while reducing unnecessary calls and appointments.

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Pathways Diagram

gastroenterology | Flare Management

Sort the urgent from the admin before anyone picks up

Many gastroenterology flare helplines are dominated by non-urgent calls about medications, admin or appointment queries. Digital flare management captures structured symptom data and signposts patients to the right support, allowing teams to prioritise genuine flares and reduce avoidable delays in care.

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Reduce pressure on flare lines
Deflect routine and non-urgent queries with digital guidance and self-service resources available when needed.
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Identify cases that need action
Collect symptom data in real time to flag patients who require urgent clinical review and intervention.
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Focus clinical time on the right patients
Surface patients needing attention and integrate data into the EPR, reducing unnecessary calls and visits.

Handle gastro flares without unnecessary clinic or phone activity