Care Hub is a personal health record: one place for care plans, symptom and mood diaries, test results and guidance. What patients log goes to your clinicians.
THE PROBLEM
What happens between appointments goes unseen
How a patient is doing at home rarely reaches the clinician who holds their pathway, or it arrives as a letter nobody has time to read.
- Reports arrive too late or never
- What patients notice at home arrives as a letter, a phone call or not at all.
- Context in different places
- Plans, results and guidance sit apart, so patients and clinicians see different pictures.
- Reviews by the calendar
- Follow-ups are booked by date, whether or not anything about the patient has changed.
WHY IT MATTERS
Confident patients need less urgent care
Patients most able to manage their long-term conditions had 38% fewer emergency admissions, 32% fewer A&E attendances and 18% fewer GP appointments than those least able (Health Foundation, 2018). Care Hub gives patients the tools to manage between appointments.
Self-management, supported
Patients log symptoms and mood against the plan they agreed with their clinician.
The whole person in view
Structured logs sit with the patient profile, so clinicians can compare them over time.
Follow-up on clinical need
With tools to manage at home, routine follow-ups can be booked on need, not by date.
care plans and documents
Their care plan, to hand
Patients see the personalised plan they agreed with their clinician, and the documents that go with it, rather than a letter they have to find.
PHR Care Records
All in one profile
Everything the service has shared sits in one profile next to their appointments, so patients and clinicians work from the same information.
Symptom Trackers & Diaries
What gets tracked, gets improved
Symptom trackers and mood diaries reach your clinicians as structured responses, so the pattern is there to read. Nothing clinical happens without review.
TEST RESULTS
Results beside the plan
Patients can see test results in the same place as their appointments and care plan. Results reach Care Hub through your trust's integration.
RESOURCE LIBRARY
Guidance they can trust
Whether patients are preparing for treatment or managing a condition, Care Hub gives them your service's guidance on what to expect, not a search engine.