Clinical Pathways brings pre-assessment, preparation, monitoring and follow-up into one pathway for each specialty. No clinical action is taken without review.
HYBRID PATHWAYS
Every patient is different. So is the care they need.
Not everything needs to be face-to-face. Not everything can be digital. Each hybrid pathway is built to know the difference - from follow-up and monitoring to pre-procedure prep and more.
.png)
THE PROBLEM
Follow-up is booked by the date, not by need
Between appointments, the service cannot see how each patient is doing. So the safest choice is to book everyone back in, and let the calendar decide who is seen next.
- Waits for new patients
- Every follow-up that could have waited takes a slot a new patient needed.
- Unnecessary visits
- Stable patients take time off and travel in to be told they are doing well.
- Missed in between
- A patient who gets worse between visits has to find their own way back in.
HOW IT WORKS
Patients' answers show who needs to be seen next
Patients answer structured questions between visits, and the service hears about it when something changes, not when a date comes round.
CLINICIAN IN THE LOOP
Results published in a peer-reviewed journal
Each pathway asks for structured responses at every stage, so clinicians can see who is stable and who needs to come back in. They review the responses as structured forms in a worklist.
Royal Berkshire's rheumatology service, with DrDoctor as one of two technology providers, ran this from 2019 to 2024. Over that time, new appointments a year rose more than sevenfold, from 427 to 3,129.
Human + AUTONOMOUS COLLABORATION
Every pathway decision that needs a clinician, gets one
When a patient response triggers a review - a flagged score, an unexpected answer, a form that needs eyes on it - a task is created and routed to the right clinical team member. With the patient context already attached. Nothing falls through. No one has to go looking.
WHAT IT REQUIRES
Co-designed with the service that runs it
Timings, branches and wording are agreed once, with the consultants, nurse specialists and therapists who run it. After that, it cannot drift back when attention moves on.
Cardiology
Remote monitoring
Monitor cardiology patients remotely between appointments, collecting clinical data to support timely decisions and reduce unnecessary outpatient visits.
Cardiology
PIFU
Empower cardiology patients to re-initiate contact when symptoms change, reducing routine follow-up appointments and freeing capacity for those who need it most.
Cardiology
Post-procedure follow-up
Support cardiology patients after their procedure with structured follow-up, digital check-ins, and early escalation to improve recovery and reduce readmissions.
Cardiology
Pre-procedure prep
Prepare cardiology patients ahead of their procedure with timely information, instructions, and digital pre-assessment to improve outcomes and reduce cancellations.
Gynaecology
Post-procedure follow-up
Support gynaecology patients after their procedure with structured digital follow-up, symptom monitoring, and early escalation to promote safe and efficient recovery.
Gynaecology
Active surveillance
Digitally monitor gynaecology patients under active surveillance, enabling regular check-ins and timely escalation without the need for routine clinic appointments.
Gynaecology
PIFU
Empower gynaecology patients to re-initiate contact when symptoms change, reducing unnecessary routine follow-ups and prioritising capacity for those with clinical need.
Gynaecology
Pre-procedure prep
Prepare gynaecology patients ahead of their procedure with digital information, pre-assessment questionnaires, and personalised instructions to reduce anxiety and cancellations.
Gynaecology
Digital care for information disclosure
Digitally capture and share essential gynaecology care information with patients, ensuring informed consent and understanding ahead of treatment or procedures.
