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Get in touch
  • What we do
      devices Your EPR records. DrDoctor acts.

      Take action on everything from the point of referral to follow-up.

      Communicate
    • chats-circle Core Communications

      Reach patients on the channel they actually answer.

    • voice agent Voice Agents

      Make and take the routine calls. Anything that needs a person goes to your team.

    • Schedule
    • Calendar Scheduling Suite

      Let patients self-book into live EPR slots. Fill gaps fast.

    • brain (1) Smart Centre

      Predict who is likely to miss and plan clinics around it.

    • Prep & Monitor
    • chart-scatter (1) Pathway Transformation

      Digital forms, PIFU, PROMs and PREMs, written back to the EPR.

    • tree-structure Administrative Workflows

      Waiting list validation, outreach and reminders, run in the background.

    • stethoscope Clinical Pathways

      Follow up based on need, not the calendar. Clinicians set who is eligible.

    • hand-heart Care Hub (PHR)

      Care plans, symptom trackers, test results and more.

    • Delivery Partner

      For the problems technology cannot quite reach.

      We come on-site to diagnose them and redesign the service with your teams.

      Part of our fee only lands when the outcomes do.

      Explore
  • Use cases
      ChartLineUp Delivery Partner

      We come on-site, diagnose what is holding your service back and redesign it with your teams.

      Use case
    • smiley Patient engagement

      Make every touchpoint count. Automate and scale, while still keeping it personal.

    • x-circle Reduce DNAs

      A blend of tools to reduce no-shows at the source. Predict DNAs, intervene early.

    • CalendarCheck Reduce waiting lists

      Reduce, triage and stratify waiting lists at scale and pace. Keep care prioritised.

    • currency-gbp Reduce costs

      Deliver quick, cash releasing savings. Reinvest to tackle your real cost drivers.

    • hand-arrow-up Increase capacity

      Fill gaps, not waiting rooms. Make the most of the capacity you have, sustainably.

    • bed Elective recovery

      Tackle the backlog by optimising capacity and supporting patients to wait well.

    • face-mask Perioperative

      Join referral, pre-op and recovery into one journey your teams can see end to end.

    • Role
    • User For patients
    • UserCircleGear For admin teams
    • stethoscope For clinical teams
    • binary For data/IT teams
    • ranking For ops leaders
    • Care settings
    • map-pin-simple-area ICS/ICB
    • FirstAid National services
    • Hospital Acute
    • test-tube Diagnostics
    • brain-1 Mental health
    • users-three Community services
    • Hospital Inpatients
  • Resources
      Explore
    • Plugs Integrations

      Live integrations with your EPR and more than 20 trust systems.

    • UsersFour Partners

      How we are building a better health system, together. Explore our partner programme.

    • Resources
    • Books Resources

      Case studies, research papers, perspective pieces and more.

    • podcasts-logo Podcast
    • File Blog
    • Featured image
      State of Outpatient Scheduling

      Our research into how outpatient appointments are currently managed across the NHS. Discover where leaders are experiencing friction or momentum for change.

      Full report
      How Bradford Teaching Hospitals cut nurse callbacks by 30%

      How Bradford Teaching Hospitals transformed their rheumatology service, reducing inappropriate calls by 44% and saving 72 nurse hours in just 2 months.

      Explore
  • About
      Company
    • UserRectangle About DrDoctor

      Changing how care is both accessed and delivered. Over ten years, and counting.

    • CalendarHeart Our mission

      The future of healthcare is not digital. It is hybrid.

    • Support
    • User Information for Patients

      We work with your NHS hospital, not instead of it. Our tools improve how patients like you are communicated with.

    • Got a text from 07860 039 092?

      Do not be alarmed, this is the number we use for patient communications sent on behalf of your healthcare provider.

      Speak to our team

      Got a question? Speak to our team today. Whatever it is, we are all ears.

      Speak to our team
Get in touch
    • What we do
    • Communicate
      • chats-circle Core Communications
      • voice agent Voice Agents
    • Schedule
      • Calendar Scheduling Suite
      • brain (1) Smart Centre
    • Prep & Monitor
      • chart-scatter (1) Pathway Transformation
      • tree-structure Administrative Workflows
      • stethoscope Clinical Pathways
      • hand-heart Care Hub (PHR)
    • Featured image
      Delivery Partner

      For the problems technology cannot quite reach.

      We come on-site to diagnose them and redesign the service with your teams.

      Part of our fee only lands when the outcomes do.

      Explore
    • Use cases
    • Use case
      • smiley Patient engagement
      • x-circle Reduce DNAs
      • CalendarCheck Reduce waiting lists
      • currency-gbp Reduce costs
      • hand-arrow-up Increase capacity
      • bed Elective recovery
      • face-mask Perioperative
    • Role
      • User For patients
      • UserCircleGear For admin teams
      • stethoscope For clinical teams
      • binary For data/IT teams
      • ranking For ops leaders
    • Care settings
      • map-pin-simple-area ICS/ICB
      • FirstAid National services
      • Hospital Acute
      • test-tube Diagnostics
      • brain-1 Mental health
      • users-three Community services
      • Hospital Inpatients
    • Resources
    • Explore
      • Plugs Integrations
      • UsersFour Partners
    • Resources
      • Books Resources
      • podcasts-logo Podcast
      • File Blog
    • Featured image
      State of Outpatient Scheduling

      Our research into how outpatient appointments are currently managed across the NHS. Discover where leaders are experiencing friction or momentum for change.

      Explore
      How Bradford Teaching Hospitals cut nurse callbacks by 30%

      How Bradford Teaching Hospitals transformed their rheumatology service, reducing inappropriate calls by 44% and saving 72 nurse hours in just 2 months.

      Explore
    • About
    • Company
      • UserRectangle About DrDoctor
      • CalendarHeart Our mission
    • Support
      • User Information for Patients
    • Featured image
      Got a text from 07860 039 092?

      Do not be alarmed, this is the number we use for patient communications sent on behalf of your healthcare provider.

      Explore
      Speak to our team

      Got a question? Speak to our team today. Whatever it is, we are all ears.

      Explore

Resources

Featured articles

1.7 Million Down to 1.2 Million: The Maths Behind Imperial's Booking Revolution
Podcast • 1 min read

1.7 Million Down to 1.2 Million: The Maths Behind Imperial's Booking Revolution

Imperial's Mel reveals how phased choice booking and automation cut 500k unneeded appointments - and freed staff for patients who need them.

State of NHS Outpatient Scheduling
Guide • 1 min read
State of NHS Outpatient Scheduling
Downloadable
Waiting lists cuts by 13% at Royal Devon University Healthcare with DrDoctor & Epic integration
Case study • 1 min read
Waiting lists cuts by 13% at Royal Devon University Healthcare with DrDoctor & Epic integration
How Bradford Teaching Hospitals cut nurse callbacks by 30%
Case study • 1 min read
How Bradford Teaching Hospitals cut nurse callbacks by 30%
1.7 Million Down to 1.2 Million: The Maths Behind Imperial's Booking Revolution
Podcast • 1 min read

1.7 Million Down to 1.2 Million: The Maths Behind Imperial's Booking Revolution

Imperial's Mel reveals how phased choice booking and automation cut 500k unneeded appointments - and freed staff for patients who need them.

State of NHS Outpatient Scheduling
Guide • 1 min read

State of NHS Outpatient Scheduling

Insights from ops and clinical leaders and booking model data - what's working and what needs to change.

Downloadable
Waiting lists cuts by 13% at Royal Devon University Healthcare with DrDoctor & Epic integration
Case study • 1 min read

Waiting lists cuts by 13% at Royal Devon University Healthcare with DrDoctor & Epic integration

Discover how Royal Devon University Healthcare reduced their waiting lists by 13%, engaged 82% of patients and project to save 600 clinical and admin days.

How Bradford Teaching Hospitals cut nurse callbacks by 30%
Case study • 1 min read

How Bradford Teaching Hospitals cut nurse callbacks by 30%

How Bradford Teaching Hospitals transformed their rheumatology service, reducing inappropriate calls by 44% and saving 72 nurse hours in just 2 months.

The Era of Choice: What Happened When Imperial Gave Patients Control
Podcast • 6 min read
The Era of Choice: What Happened When Imperial Gave Patients Control
How Bradford Teaching Hospitals cut nurse callbacks by 30%
Case study • 6 min read
How Bradford Teaching Hospitals cut nurse callbacks by 30%
From Letters to Lifelines: A Conversation with Oxleas NHS Trust, Episode 1
Podcast • 6 min read
From Letters to Lifelines: A Conversation with Oxleas NHS Trust, Episode 1
The Hybrid Healthcare Playbook
Guide • 6 min read
The Hybrid Healthcare Playbook
Downloadable
Waiting lists cuts by 13% at Royal Devon University Healthcare with DrDoctor & Epic integration
Case study • 6 min read
Waiting lists cuts by 13% at Royal Devon University Healthcare with DrDoctor & Epic integration
1.6 million patients opt in to digital transformation at University Hospitals Birmingham
Case study • 6 min read
1.6 million patients opt in to digital transformation at University Hospitals Birmingham
Want to get our best thinking in your inbox?

Occasional insights on digital healthcare, transformation stories, and what we're seeing across the NHS.

Reducing DNA rates to 3% at Royal Orthopaedic Hospital's Radiology department
Case study • 6 min read
Reducing DNA rates to 3% at Royal Orthopaedic Hospital's Radiology department
Load more

Latest articles

From Toilet Rolls to Blood Tests: What NHS Care on the High Street Could Look Like by 2037 image
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From Toilet Rolls to Blood Tests: What NHS Care on the High Street Could Look Like by 2037

The DrDoctor Team

The End of Letters? Send NHS Patients Home with a Chatbot Instead image
1 min read
The End of Letters? Send NHS Patients Home with a Chatbot Instead

The DrDoctor Team

Hogwarts of AI? Why the NHS is the World's Most Exciting AI Opportunity image
1 min read
Hogwarts of AI? Why the NHS is the World's Most Exciting AI Opportunity

The DrDoctor Team

did that really need to be in person?
1 min read
Did that really have to be in person?

The DrDoctor Team

Why the NHS Needs to Embrace the Power of Choice image
1 min read
Why the NHS Needs to Embrace the Power of Choice

The DrDoctor Team

partial-booking-model-nhs
1 min read
Partial booking models: what are the benefits?

The DrDoctor Team

What we do
  • Delivery Partner
  • Communicate
  • Core Communications
  • Voice Agents
  • Schedule
  • Scheduling Suite
  • Smart Centre
  • Prep & Monitor
  • Pathway Transformation
  • Clinical Pathways
  • Administrative Workflows
  • Care Hub (PHR)
Use cases
  • Outpatient Transformation
  • Use case
  • Patient engagement
  • Reduce DNAs
  • Reduce waiting lists
  • Reduce costs
  • Increase capacity
  • Elective recovery
  • Perioperative
  • Role
  • For patients
  • For admin teams
  • For clinical teams
  • For data/IT teams
  • For ops leaders
  • Care settings
  • ICS/ICB
  • National services
  • Acute
  • Diagnostics
  • Mental health
  • Community services
  • Inpatients
Explore
  • Integrations
  • Partners
  • Resources
  • Blog
  • Podcast
About
  • About DrDoctor
  • Information for Patients
  • B Corporation
  • Our mission
Get a demo
Get a demo
Terms
  • Privacy Notice
  • Service Level Agreement
  • Supplier Code of Conduct
  • Accessibility Statement
  • Carbon Reduction Plan
full-logo-footer
© DrDoctor 2026
Company number: 08149394
Terms
  • Privacy Notice
  • Service Level Agreement
  • Supplier Code of Conduct
  • Accessibility Statement
  • Carbon Reduction Plan
full-logo-footer
© DrDoctor 2026
Company number: 08149394
Terms
  • Privacy Notice
  • Service Level Agreement
  • Supplier Code of Conduct
  • Accessibility Statement
  • Carbon Reduction Plan
full-logo-footer
© DrDoctor 2026
Company number: 08149394